| Overview |
| Business Strategy |
| Application, Design & Integration |
| Product - Technology "Bridges" |
| Content Management |
| eCommerce |
| Content Syndication |
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Content Syndication Services Concern for building and maintaining customer satisfaction by providing a great "experience" isn't new. But the idea of managing customer communications as an enterprise-wide strategy is a recent development. It reflects the increasing significance of customer experience as a critical success factor for product and service providers. Léger's content syndication systems expertise coupled with our experience-based research capability put us in a unique position to deliver the strategic value created when "Message Management" in customer and content communications management is deployed across the enterprise. |
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Client Challenges Our range of Content Syndication Services can be configured to meet your specific needs. We help you do the following: - Establish priorities and ROI measures for a long-term Content Syndication Strategy
- Increase revenue through data-driven content syndication initiatives
- Capture detailed interaction histories and use them to build and keep profitable customer relationships
- Align all aspects of your brand to deliver consistent, segmented, and personalized customer experiences
- Use technology to deliver customer satisfaction as fiercely as it drives customer expectation
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Solutions We Provide Léger can help your organization set direction and implement solutions that maximize the potential of customer relationships through your content syndication systems: - Enterprise-wide content syndication strategy and implementation
- Accelerated content syndication ROI and value identification
- Opportunity analysis for rapid development of vision, prioritization, and stakeholder consensus
- Brand strategy and experience-based design
- Customer experience research and analysis
- Customer profiling, segmentation, and data management
- Content management service and user automation
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