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Content Management & Display Applications
An organization's success is determined by much more than its ability to build and acquire physical assets. The ability to effectively communicate the value of those assets to customers also plays a critical role -- perhaps the critical role in assuring competitive advantage and success. Léger has developed a unique and unprecedented history of delivering custom Content Management & Display Applications (CMA/CDA), which allow clients to maximize their brand and CRM value through efficient and cost effective customer communication. Organizations committed to accelerating growth are fully aware of the need to gain "Consumer Acceptance" in the direction companies and corporate strategies wish to grow. Through the efficient combination of sound market messaging and the proper technology, CMA and CDA applications, Léger delivers clients the ability to communicate clearly with their customers like no other technology company in the world, without any costly interruptions.
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Client Challenges
Our range of CMA/CDA optimization solutions can be configured to meet your specific needs. We help you do the following:
- Decrease operational costs and increase intellectual capital by merging advanced technologies, content management and back-office legacy systems, and a tailored approach to customer communications.
- Bypass geographic barriers and reduce the need for facilities infrastructure through web-based employee self-service applications
- Capture workforce insights and performance data for use in improving processes, products, services, and organizations
- Connect the right people with the right content to improve learning, collaborative development, innovation, and informed decision-making
- Attract strong performers through improved employee care and training
- Reduce the time, cost, and effort required to attain new capabilities and respond to shifting business requirements
- Build an environment that supports, promotes, and rewards innovation
- Improve customer and partner satisfaction by developing a more knowledgeable and responsive CMA/CDA system
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Solutions We Provide
Léger can help your organization set direction and implement solutions that maximize performance and business opportunities:
- CMA/CDA systems designed for rapid development of vision, prioritization, and stakeholder consensus
- CMA/CDA experience analysis and modeling
- Customer communication strategy and design
- Application strategy, content design, and content development
- Display application design and implementation
- Content management
- Process automation
- Employee self-service
- Performance tracking and management
- Change management, adoption strategy, and support
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